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Project timelines vary depending on scope and complexity. A UX audit typically takes 2-3 weeks, while comprehensive redesign projects can take 6-12 weeks. We provide detailed timelines during our initial consultation based on your specific requirements.

Yes, we work with businesses ranging from startups to established enterprises. Our services are scalable and can be tailored to fit different budgets and requirements. We believe great UX design should be accessible to businesses of all sizes.

We work with all major e-commerce platforms including Shopify, WooCommerce, Magento, BigCommerce, and custom-built solutions. Our UX expertise transcends specific platforms, focusing on user experience principles that work across all systems.

While we cannot guarantee specific percentage improvements due to the many variables involved in e-commerce success, our data-driven approach and proven methodologies consistently deliver positive results. We focus on evidence-based improvements that have shown success across multiple projects.

Yes, we offer various ongoing support packages including performance monitoring, continuous optimisation, and regular UX reviews. We believe in building long-term partnerships with our clients to ensure sustained success.